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UP SELF-SERVICE SUPPORT

We accept payments thru the major credit cards American Express, Visa, MasterCard, and Discover. We also accept payments thru PayPal and Google checkout. You can also mail us a check or money order as payment for your order; as soon as it’s cleared we will process your order.
Yes, we can have your order shipped to a PO Box address but we will do USPS address verification to ensure that it is a deliverable address.
Yes, we do ship to APO/FPO military addresses but we cannot ship express to these addresses.
We will be more than happy to accept checks and money order. Online you can still pay thru PayPal or Google checkout.
Finding the item to purchase is the first step in the process. We have several ways to search for the items you are looking for –

  1. Search by Category on the top menu bar or side menu bar.
  2. Search by Brand.
  3. Google Checkout
  4. Search by keyword or item #.
  5. Search by Site Map

Click on the item to view its complete features and description. Once you have decided on the item to purchase, click on the color and size you want to purchase and tick whether you want embroidery or screen printing or no customization. If you tick NONE then you can click "Add to cart”. You can view or change the contents of your cart at any time by clicking "Shopping Bag" that can be found at the header banner.

If you tick that you want embroidery, you will click Add Embroidery. It will take you to a page for all the embroidery details. After filling in the embroidery details then you can click the ADD TO CART button. You will be taken to a page where you can view the complete details of your order. On your shopping cart, you can edit by clicking on tabs MODIFY or REMOVE or SHOP THIS AGAIN for the same item. If your order is above $35, then you can avail FREE SHIPPING. But you can also choose the shipping method you want to use, which will change the shipping cost. Then click "Secure Check out" to finish your shopping. You will be forwarded to a page with options for easy and secure checkout either as a guest, as a new customer (create account) or as a returning customer (where you will enter your e-mail address and password.) Follow the instructions to complete the checkout process. After completing your purchase, you will immediately receive an order-received e-mail.
Yes, you can add your company or hospital logo to your uniforms. Please click on the following link to inquire and upload your logo. You can also call us at 1-866-967-8573 or email us at logos@uniformpoint.com for more details. Please note that to ensure accuracy and your satisfaction, we will send you a digital digitized image for your approval before we embroider your order.
Orders over $35 include free value shipping. Orders under $35 are charged on a sliding scale starting at just $7.35. Faster shipping options are available for an additional fee.
You have 3 ways to track your order:
You can track your order here: My Account
You can also email us at orders@uniformpoint.com
You can call customer service at 1866.967.8573
We do ship outside of the US but we only accept payment thru PayPal for international orders.
Only for orders shipping to addresses in Illinois and that will be a 10% sales tax.
Please call us toll free at 1-866-967-8573 as soon as possible because if it’s in stock we ship it immediately. If we have not yet shipped it out, then we can change it for you. If it’s a made to order item and we have cut it already, then we can no longer change it.
If we have not shipped it out yet then we can cancel it for you, please call us immediately at 1-866-967-8573.
Yes, you can return them to us for exchange. Please call us at 1-866-967-8573 to get the Return Merchandize Authorization Number (RMA#) which you need as well as the instructions on how you can return it back to us.
Absolutely no returns will be credited without the Return Merchandize Authorization Number. You can obtain RMA by emailing us at returns@uniformpoint.com or by calling -866-967-8573.
Unfortunately, embroidered items are non-returnable and non-refundable. Please verify all instructions before you submit orders with embroidery. Please see Return and Exchange Policy for more information.
If you want to place an order, please do so. We can backorder the item and ship them when it becomes available. Our customer service department will email or call you as soon as you place the order to let you know when we will ship it to you.
Only 1 discount coupon will be honored per order although it can be combined with other deals or promos that are currently running. Discount will be based on order total before tax and shipping and handling cost.
To cancel any backordered item, please call us toll free at 1-866-967-8573 or email us at customerservice@uniformpoint.com. Please include in your email your name, order #, shipping address, contact # and the best time to call you. If it has not been shipped then we will cancel it for you. There are occasions that manufacturers themselves will ship the items to you.
Your order will be shipped once we have processed and charged your card. If all items are in stock and there is no embroidery then it will be shipped out after 2-3 days. Delivery time does not include weekends and the processing time. We do not ship on holidays and weekends and orders made on a weekend will be processed on Monday.
Uniform Point’s privacy policy can be found here.