Order Status
- Online
Log in to your account.
Use your email address for user name and zip code for password. Please change your password if you have not yet changed it.
Then track your order online.
- Phone
Call our toll-free number 1-866-967-8573.
Have your order # ready.
Our friendly customer service staff will let you know the status of your order.
- Email
Email us at orders@uniformpoint.com
We will reply with a tracking # for orders shipped via UPS and a label # for orders shipped via USPS so you can track your order with the shipping courier’s website.
For faster service, we recommend that you call our toll-free number 1-866-967-8573 immediately so we can still make the necessary changes. Once we have shipped it out or once it is sent for production, then we can no longer change the order. For returnable items, please call us if you want to return items for exchange.
Please call our toll-free number 1-866-967-8573 immediately so we can still cancel the order for you. Once we have shipped it out, we cannot cancel if for you. If it’s a returnable item, please give us a call once you have received it so we can give you the Return Merchandize Authorization number needed for the return.
Online Account Info
Create an account to enjoy personalized services like: Order Status, Exclusive email promotions, Express Checkout thus it saves you a lot of time. You don't need a credit card to create an account. Payment information isn't required until you make purchase.
Create your account with us here.
We will send you an email with your password hint if you forgot your password.
Please click this link FORGOT PASSWORD and enter your log in name which is actually your email address.
Updating your personal information is easy. Log in to your account at My Account where you will see all your information. Click update/edit information to change your information.
Your shopping bag is the
on the top right portion of the page. Click on that bag to see all the items you have on it.
Shipping Information
Orders over $35 include free value shipping. Orders under $35 are charged on a sliding scale starting at just $7.35.
Please check Shipping Rates for US Shipping Rates based on the total amount of order.
Orders over $35 include free value shipping. Orders under $35 are charged on a sliding scale starting at just $7.35. Faster shipping options are available for an additional fee.
- Express delivery is thru UPS Ground, UPS 2nd day air and UPS Next Day Air.
- Express Delivery is unavailable to Hawaii, Alaska, Guam, Puerto Rico, APO/FPO, and US Virgin Islands. We apologize for any inconvenience this may have caused.
- Expedited orders cannot be sent to a PO Box. For orders that are $500 or more, shipping cost for 2nd day air is 7% of the order total, and shipping cost for next day air is 13%.
Please check Shipping Rates for the express delivery rates.
Shipping and handling charge does not include Canada customs duties, taxes and custom brokerage fees. These charges should be rendered with your local customs in order that the shipment will be released by the Canada Customs at the Canadian border. For these particular charges, please check with your local customs office.
Please check Shipping to Canada here.
The minimum shipping charge for international orders is $75 but actual shipping charge is based on the number of items you order. We will send you an email with the actual shipping cost and a PayPal payment request. If you approve the cost, then please just pay via PayPal. If you don’t approve the shipping cost, it will remain in PENDING PAYMENT status until you cancel the order.
Please check International Orders Policy here.
We charge a 10% sales tax only for orders shipping to addresses in Georgia.
We ship to PO Box & FPO/APO Address but at this moment we cannot yet ship express to these addresses. We apologize for any inconvenience this may have caused.
Returns & Exchange
Uniform Point has made its online ordering risk-free and that includes making the return and exchange policy clear to all its customers. We guarantee that all products are free from defects or any damage and if you find any, return your merchandize within 15 days of receipt with RMA.
Please read carefully our easy return and exchange policy.
Return Merchandize Authorization Number (RMA#) is needed in order that you can make a return. Absolutely no returns will be credited without RMA #.
Obtain RMA#:
- Call our toll-free number 1-866-967-8573 to let the customer service team why you need to return the item. They will also patiently explain to you what you have to do and how long you have to wait for the refund or exchange.
- Email returns@uniformpoint.com and please include all the necessary information such as order #, whether you want a refund or exchange and what items if exchange, and the best time to contact you to facilitate an easy return or exchange.
Embroidery & Screen Printing
Get your embroidery for only $3.99 per line. View FONTS and COLORS for more choices.
Enjoy a no logo set-up fee with us. Nothing beats personalized uniforms that carry your company logo. Inquire or upload your logos for a no-obligation setup quote. UPLOAD LOGO
Please call our customer service toll-free number 1-866-967-8573 for our screen printing rates.
The design center is a place where you can create your own designs and let your artistic talents run free. Take a look at it here.
Privacy & Security
Uniform Point does not share customer information outside the company. For further information, please view our Privacy Policy.
Shopping at Uniform Point is definitely 100% safe and secure to shop. We utilize the industry standard Secure Sockets Layer or SSL technology which is among the best software available for secure online commerce transaction.
Please read Secure Shopping for more of our secure online features.
Web Specials
We are in the process of coming out with the 2010 Catalog, please keep on checking and as soon as we have it live then we will announce it online. You can also email us at info@uniformpoint.com if you have any inquiries regarding any of our products.
Subscribe to our newsletter and email promos by signing up here.
We make it easy for you to share a meaningful gift to your family, friends, and colleagues on any special occasion. The Uniform Point customizable e-gift card is offered in a range of denomination and can be used online, on-phone or shopping by fax. It can only be used to buy Uniform Point products.
Please remember that these gift cards are non-returnable and non-refundable and neither can it be converted to cash. Please order your Gift Cards now.
Subscribe to our newsletters and email promos and you will receive latest deals and discounts plus coupons you can use on your purchases. Sign up here.
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